Fools Rush In.. Is Rushed Communication Bad?

Elvis sang the song “Fools Rush In, which talks of the hastiness of love. The same could be said for the hastiness of people’s communication. April Fool’s Day was earlier this week so we thought we would offer some non-foolish tips about mindful ways to communicate.

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There are many ways that we communicate with our co-workers and peers these days: face to face, telephone, email, text, social media, and written communication.  How do you know which is the best to use? Well let Mother, May I offer up genuine instruction on how to make the mode of communication more mannerly!

  1. Find the best way to communicate… it is not enough to just communicate, you also need to understand the most effective way to communicate. It is presumptuous to assume just because you are a texter that the person you are communicating to is one also. We suggest to simply ask the person, particularly in business, what is their preferred mode of communication? That question will save time and frustration on both ends.
  2. Communicate the urgency… sometimes it is not always productive to be interrupting a workday project every time your electronic device or phone beckons. Managing interruptions at work. For example, there are highly successful executives that only read their emails 3 times a day to avoid distractions. So the urgency of the communication may dictate the communication method you choose.
  3. 1, 2 3 strikes you pick up the phone: Have you ever have an email thread that has gone completely off topic? Well knowing when an email has become misinterpreted and knowing what to do about it is important. A study in the Journal of Personality and Social Psychology found people could only correctly interpret the tone and mood of an email half the time. Our suggestion, if it is clear in the 1st, 2nd and now 3rd email, that there may be some confusion, pick up the phone and talk through the issue. Once you have clarified via phone, write a confirming email outlining the mutual understanding.
  4. You have 2 ears and 1 mouth…try using them in that ratio. Active listening is essential to mannerly communication. So even though you think you have something to contribute, bookmark it, and try listening fully to the person speaking instead of waiting for a breath so you can get your opinion heard. Your thoughtful patience, will be interpreted as sincerity, which is essential in building a better work relationship.

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Do you want more advice on how to maintain thoughtful communication? Contact us…we will make you a pro at productive communication!

 

Lisa and Demetria

Co-Founders – Mother, May I

Building Better Relationships…Are You Strong Enough?

 

strong-relationshipSo… in this digital age it seems like people take more value in how many “Facebook Friends” they have versus the actual friends they interact with on a regular basis. This holds true in business as well…many people hide behind their computer or electronic devices vs actually conducting a phone or face to face interaction.

We have all heard the definition for IQ (Intelligence Quotient) right? It is a standard that measures a person’s intelligence.

Well let’s consider an RQ… Relationship Quotient. A way to score how a person builds solid relationships at home at work at school and in their community. Would you score above or below curve on that test?

Since this is January and our theme is “Building” rather than “Resolving”, here are some measurable tips to become stronger in your relationships!

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  1. Communicate! Communication in any relationship is key, and how the communication is delivered can be equally as important. Be sure your communication method best serves the message. For instance you rarely want to leave really personal news on a voicemail or even more horrifying, in a text. Divorce via text message… Really? http://www.usatoday.com/story/life/people/2013/06/18/katy-perry-talks-about-brand-and-mayer-in-vogue/2433855/
  2. Be authentic! Trust can be severed or questioned in a minute if you are not honest and upfront. Most people want to know the truth even if you don’t think they can handle the truth. Like A Few Good Men
  3. Listen! You have 2 ears and one mouth. Try using them in that ratio. Active listening, with eye contact and sincerity goes a long way to improving and building relationships. It is a fact that an empathetic listener is more likely to be trusted and respected. Plus it is just good manners. “Being a poor listener is associated with poorer social and emotional sensitivity.” according to a study from Psychology Today. http://www.psychologytoday.com/blog/fulfillment-any-age/201203/11-ways-active-listening-can-help-your-relationships

So this January as you set goals for 2015, make an effort to improve that RQ…and see where it takes you!

Mother, May I wants to help you build stronger relationships in 2015.

Call or send us an email  – we will be happy to listen!

Cheers,   Lisa & Demetria

Co-founders Mother, May I